Early on, you don’t have to. Creating an account and signing on simply allows you to save your work and complete the application later if you are pressed for time. Signing in also allows you to check for rate updates and get a closing cost estimate for most of the programs we offer based on the information you’ve provided in your saved application. Once you decide to submit your loan, you will need to create an account and sign in so we can interact with you through this site.
Will you sell any of the information I provide?
We will not sell any information you provide to Southside Bank and we maintain the highest standards of information security.
What is Southside’s Rate Protection Guarantee?
If you’ve locked in your interest rate and interest rates drop a quarter percent while your loan is in process to close, Southside will allow a one-time adjustment to match the lower rate at no additional charge. For more details, please speak with your loan officer.
Does completing the information on this site commit me in any way?
Not at all. There is no commitment other than the time it takes you to provide your information. Your first monetary commitment would be paying for your appraisal should you decide to move forward with the processing of your loan. You are never committed to the loan until you sign your final closing documents with a notary and then, if applicable, the 3-day rescission period has expired.
Will my credit report be run if I complete this application?
For convenience, you have the option of authorizing your credit to be run as part of the online application. If you authorize us to run it through the online process, we will run it once you submit the application to us or once we’ve reached out to you to verbally confirm the request.
How long will it take to close my loan?
Our turn times are typically under 30 days from the time we submit your loan to processing. Your loan is submitted to processing shortly after you confirm your intent to proceed and you provide us certain basics such as your income and asset documentation as applicable. If you are in a purchase situation with specific time pressures, we make every effort to close within your timeframe so you won’t miss your closing date. Our lenders will always let you know upfront if it’s reasonable to close your loan within your specified timeframe.
Why are you asking if I have a lender I am working with?
To make sure you’re connected efficiently. If you select your lender, your application will go straight to that lender only.
What are Mortgage Perks?
Southside's Mortgage Perks are benefits provided exclusively to the bank’s Relationship customers. Perks include $200 off of your closing costs, an additional .25% of your loan amount to put toward closing costs when you select auto-debit from your Southside Bank account, and Southside’s Rate Protection Guarantee.
How do I qualify as a Southside Bank Relationship customer?
To qualify as a Relationship customer, you must meet one of the following requirements:
Be an existing Southside Bank customer for at least six months with one of the following account types: personal checking or savings. The aggregate average daily balance must be at least $7,500.
Maintain a $10,000 average daily balance for a minimum of 3 months in any personal or business checking account if borrower is ≥ 50% owner of the business.
Maintain a $50,000 combined relationship among any of the following account types: personal checking (or savings) or business checking (or savings) if the borrower is ≥ 50% owner of the business or has an Investment Services account.
How much does it cost to apply?
We don’t charge any upfront fees, however, the majority of applications will require an appraisal for loan approval. You will be asked to cover the cost of an appraisal upfront if you decide to move your application forward to processing.
What is AccountChek and why is it asking me to sign up as I go through my application?
For most loan programs, Southside Bank needs to verify that you have a certain amount of assets in order to approve your loan. AccountChek is an optional, secured service that is able to directly verify assets at over 10,000 financial institutions. Using AccountChek allows you to select which of your financial institutions you’d like us to verify assets with and for the amount of time you specify. It’s a convenience tool we provide that eliminates the need for you to go hunting for specific statements.